• Customer Relationship

Nowadays, quality efficiency are required factors for the success of an organization, we understand that a good communication with our customers is the key factor the shortest path to the development of solid lasting relations.

Servimex has a robust communication channel our customers can use it to send us compliments, suggestions complaints.

Besides that, our commercial structure also has a specific area - Customer Relationship – to track our customers operations, adding value to our service delivery. 

The main functions of this team are: getting to know the details of our customers operations searching for the ideal logistic solutions to each business, elaborating performance reports, creating maintaining the SOP (standard operating procedures) making periodic operational monitoring visits.

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Phone: +55 (11) 5056-5500